Shipping Information
Shipping Rates
We use a weight-based shipping system so you only pay for what your order actually weighs. All rates are in NZD and apply to New Zealand deliveries.
Urban / City Delivery
| Order Weight | Rate | Pack Size |
|---|---|---|
| Up to 0.79 kg | $7.99 | Small satchel |
| 0.80 kg – 1.99 kg | $8.99 | Medium satchel |
| 2.00 kg – 4.99 kg | $10.99 | Large satchel / box |
Rural Delivery
| Order Weight | Rate | Pack Size |
|---|---|---|
| Up to 0.79 kg | $13.99 | Small satchel |
| 0.80 kg – 1.99 kg | $14.99 | Medium satchel |
| 2.00 kg – 4.99 kg | $16.99 | Large satchel / box |
Rural delivery surcharges apply to addresses outside main urban areas. If you are unsure whether your address is rural, Please check NZ Post address finder below https://www.nzpost.co.nz/tools/address-postcode-finder
Delivery Times
All orders are sent via tracked courier through Starshipit. Once dispatched you will receive a tracking link by email so you can follow your parcel every step of the way.
- Urban areas: typically 1–3 business days after dispatch
- Rural areas: typically 3–5 business days after dispatch
- Orders are generally dispatched within 1 business day of payment being confirmed.
How to Estimate Your Shipping Cost
- Add the items you want to your cart.
- Proceed to checkout.
- Enter your delivery address — and select the Rural or Urban rate
You are never charged more than the rate shown at checkout.
Questions?
If you have any questions about shipping, please contact us and we will be happy to help.
